Escape to Paradise with VacationTranquil VIP

1. Agreement to Terms

By accessing and using VacationTranquil VIP services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

VacationTranquil VIP provides luxury travel planning and booking services. We act as an intermediary between clients and travel service providers including hotels, airlines, and tour operators.

3. Booking and Payment

All bookings require a deposit as specified in your quote. Full payment is due 30 days before departure. Prices are subject to change until full payment is received and confirmed.

4. Cancellation Policy

Cancellations made 30+ days before departure: Full refund minus processing fees. 15-29 days: 50% refund. Less than 15 days: No refund unless covered by travel insurance.

5. Travel Insurance

Travel insurance is strongly recommended and included in premium packages. Insurance coverage varies by policy and provider.

6. Liability Limitations

VacationTranquil VIP acts as an agent for service providers. Our liability is limited to the cost of services provided. We are not responsible for acts of third-party providers.

7. Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our control including weather, natural disasters, political events, or health emergencies.

8. Modifications

These terms may be updated periodically. Continued use of our services constitutes acceptance of modified terms.

1. Information We Collect

We collect personal information you provide including name, contact details, travel preferences, and payment information. We also collect usage data through cookies and analytics.

2. How We Use Your Information

Your information is used to provide travel services, process bookings, communicate with you, and improve our services. We may use your preferences to suggest relevant travel options.

3. Information Sharing

We share necessary information with travel service providers to fulfill your bookings. We do not sell personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information. Payment data is processed through secure, PCI-compliant systems.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time.

6. Cookies

We use cookies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings.

7. International Transfers

Your information may be transferred to countries outside your residence for processing. We ensure appropriate safeguards are in place.

8. Contact Us

For privacy-related questions or requests, contact us at [email protected] or use our contact form.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website to improve performance and content.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for a personalized experience.

3. Third-Party Cookies

We may use third-party services like Google Analytics, social media plugins, and advertising networks that set their own cookies.

4. Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality and your user experience.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through browser settings.

6. Updates

This cookie policy may be updated periodically. Please review it regularly for any changes.

Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

1. Right to Information

You have the right to know what personal data we collect, why we collect it, and how we use it.

2. Right of Access

You can request a copy of all personal data we hold about you at any time.

3. Right to Rectification

You can request correction of inaccurate or incomplete personal data.

4. Right to Erasure

You can request deletion of your personal data under certain circumstances.

5. Right to Restrict Processing

You can request that we limit how we process your personal data in specific situations.

6. Right to Data Portability

You can request your personal data in a structured, commonly used format for transfer to another service.

7. Right to Object

You can object to processing of your personal data for direct marketing or other purposes based on legitimate interests.

8. Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

1. Cancellation Timeline

30+ days before departure: Full refund minus 5% processing fee

15-29 days before departure: 50% refund

7-14 days before departure: 25% refund

Less than 7 days: No refund unless covered by travel insurance

2. Travel Insurance Coverage

Travel insurance may cover cancellations due to covered reasons including illness, injury, or other qualifying events. Coverage varies by policy.

3. Supplier Policies

Some travel suppliers have their own cancellation policies that may be more restrictive. These will be disclosed at time of booking.

4. Force Majeure Events

In case of events beyond our control (natural disasters, government restrictions, etc.), we will work with suppliers to maximize refunds or provide future travel credits.

5. Refund Processing

Approved refunds are processed within 10-15 business days to the original payment method.

6. Partial Cancellations

For partial trip cancellations or changes, fees will be assessed based on the specific services being cancelled or modified.

7. No-Show Policy

Failure to show for departure or any portion of your trip results in forfeiture of all payments with no refund available.